Providing luxury service to a high-end audience, we take great care to align with partners that share our unwavering commitment to excellence, attention to the guest, and a sense of detail. We create experiences that people need to talk about but struggle to find appropriate words for. It is not about collecting partners for the sake of a long list or reputation effects. It is about finding the right partners, the ones we cannot live without. It is about quality and passion.
In selecting our partners we go through a rigorous process of testing and evaluating by strict criteria, shaped by our values and the expectations of our customers.
Our customers are our purpose of being. We strive to satisfy their every need. Every single member in our organization lives and breathes this mantra and we expect our partners to do the same. Whether on a yacht out on the sea or in a penthouse downtown, the personal service is most important to us. We consistently need our clients to be blown away by the high standards of service.
In approaching the Galvano Group, our customers have decided to look for something out of the ordinary. Something that cannot be offered by anyone else in the industry. By combining what our partners have to offer we create experiences that our customers will remember for the rest of their lives, no matter where they are from or what they do
Those two criteria have to be met in order for us to consider working together. But the final test is the hardest: consistent quality. None of the criteria matter if they are not delivered with a consistent quality of the highest standards.
We know how difficult it is to achieve and maintain the high standards we have set for our partners and ourselves, and we take great pride in it. We dedicate a considerable amount of our time on working together with our partners in order to achieve the ultimate goal: exceed the wildest dreams of our exclusive clientele even in broad daylight.